Support
For app support or privacy questions, use the developer contact option on the LabVault App Store product page. Do not include medical records, OCR text, laboratory results, or other sensitive health information in a support message.
Before contacting support
- Confirm you are using the latest available LabVault version.
- Keep the original report; deleting the app can remove local records.
- For OCR issues, use Review to correct or manually add a result.
- For App Lock issues, confirm a device passcode is configured.
Medical questions
LabVault cannot answer medical questions or interpret results. Refer to the original report and contact a qualified healthcare professional.
Privacy
Read the LabVault Privacy Policy and Consumer Health Data Notice.